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Our excellent prices are not the only reasons why our customers rave about our services! Our customers appreciate:

» Rock-solid network - 99.9% Uptime Guaranteed
» Industry-leading Customer Care Program
» Real-Time Account Information
» Completely Customizable Hosting Solutions
» 100% Customer Satisfaction Guaranteed
» Unmatched Reliability
» Lightning-Fast Network Connectivity
» Custom Hosting Environment
» Innovative Support Technology

Rock-solid network - 99.9% Uptime Guaranteed

We've taken great strides to provide reliable access to you. BGP Peering allows us to automatically re-route traffic away from "Internet Traffic Jams." This means when one part of the Internet slows down your site will not be caught in the bottleneck. We keep our servers at less than 50% capacity so even when traffic peaks, our servers won't overload.

With up-to-date technological solutions and connections to multiple major carriers assures reliable service levels, protecting against traffic congestion and network outages. Our network has been designed to be a fully redundant network to avoid any single point of failure. In the end, this system configuration means reliability to our customers - one of the most important features a web hosting and colocation provider can offer.

The servers your website is hosted is connected to the Internet through multiple redundant connections provided by some of the largest backbone providers in the world ensuring data delivery to the end user in the fastest, most efficient manner possible. Centauri Vision assures uptime by utilizing redundant connections within our data centers. In short, we are sitting on top of the Internet backbone and connectivity.

Network resiliency is one of the key factors to our 99.9% service availability guarantee. Wherever and whenever possible, our facilities incorporate redundant system methodology to backup our web hosting and colocation services. In addition, Tulin online runs BGP4 protocol, which allows two (or more) Internet connections to work together. Its two main advantages are that it offers a high level of redundancy and improves the speed of connection to our servers for the end user.

Network Guarantee
Through the use of multiple backbone carriers you receive not only tremendous redundancy, but also get maximum performance and efficiency. By having direct connections to the premiere backbone providers and implementing cutting edge routing technologies, traffic from our Data Canter can reach your users faster. The result of all this is that we guarantees you an uptime of 99.9%.

Internal Network
Our internal network is just as impressive as our fiber connections to the outside world. Distributed switching and segregated LANs provide maximum performance and insulate customers from any performance impacting issues. Load-balanced core routers deliver data to any of our top-tier network providers using the best available route to your users, and your site stays online, all the time.

Scalable Performance
Our systems are designed to be the highest performing in design and capability, we have selected the most stable operating system for our environment. It currently has the most stable, robust TCP/IP stack available and is dependable and efficient under high loads. Our systems are designed with performance and adjustability in mind, making it almost effortless to update, upgrade, and replace failed system components if necessary.

Service Agreements
We guarantees its services with industry leading SLA's (Service Level Agreements). Areas of coverage include but are not limited to: network uptime and access speed, specific response and escalation procedures and the replacement and/or maintenance of hardware and software.

Industry-leading Customer Care Program
Our Customer Care Program boasts 24 hour telephone assistance coupled with an industry-leading fully interactive help site. The site interactive chat is designed to provide a place for customers to ask their questions without the hassle of a phone call. The support site features an online manual, online tracking of support requests, real-time network status and informational newsletters to provide online help for answer-seekers 24 hours a day. Our toll free phone center, manned 24 hours a day, 365 days a year, provides customers with unlimited access to technical experts over the phone.

Unmatched Reliability
We provides all of its clients with cutting-edge hardware, software and technology. All of our servers are custom-built with the most reliable equipment for higher performance. Best of all, there are limited number of domains hosted on each of our servers, unlike the majority of our competitors who host anywhere from 500 to 1000 domains per server. With such a small number of domains on each server there is a lower server load, disk access time decreases and network speed increases.

Lightning-Fast Network Connectivity

We have chosen the best backbone providers to relay all traffic. This means that all our clients have a 99.9% uptime guarantee. The network is designed around redundancy and efficiency.


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